Liability and Legal Issues in 9-1-1

Course Purpose

The purpose of this interactive workshop is to ensure the 9-1-1 Officer understands different types of law, legal concepts, terms, and specific issues related to 9‐1‐1.

This course on 9-1-1 liability, legal issues, and the law is designed to provide accurate and authoritative information in regard to the subject matter covered. It is provided with the understanding of the user that the author or publisher is not engaged in rendering legal advice or services.

It is possible that certain federal, state or local regulations may restrict or require modification of the recommendations contained in this document. Therefore, this document should not be the only source of information used.

NECI customers are hereby advised to contact their legal counsel to ensure conformity with criteria or standards promulgated by various local, state, or federal regulatory agencies. By using this document, the user agrees that NECI will have no liability for any consequential, incidental, special, or punitive damages arising from use of the document.

Student Performance Objectives

By the end of the course, the communications officer should be able to:
  •  Demonstrate an understanding of different types of law
  •  Demonstrate an understanding of legal terms
  •  Demonstrate an understanding of the liabilities of a 9-1-1 communications officer
  •  Demonstrate an understanding of the potential for negligence in a 9-1-1 center