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                             NECI                            
                                         Domestic Violence Calls Course


The purpose of this course is to provide the 9‐1‐1 Officer with the key terms, definitions and situational factors associated with domestic violence.

                                                                      Student Performance Objectives

Upon Completion of this course, the student will be able to:

 1. Understand Domestic Violence Terms

2. Understand Domestic Violence Definitions

3. Understand Dynamics of Domestic Violence

4. Understand Why Victims Stay with Abusers

5. Understand Roles and Responsibilities of 9‐1‐1 in Domestic Violence Calls

6. Understand How to Use a Domestic Violence Protocol

7. Understand Domestic Violence Call‐handling Techniques


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