Domestic Violence Calls Course

The purpose of this course is to provide the 9-1-1 Officer with the key terms, definitions and situational factors associated with domestic violence.

Student Performance Objectives

Upon Completion of this course, the student will be able to:
  • 1. Understand Domestic Violence Terms
  • 2. Understand Domestic Violence Definitions
  • 3. Understand Dynamics of Domestic Violence
  • 4. Understand Why Victims Stay with Abusers
  • 5. Understand Roles and Responsibilities of 9-1-1 in Domestic Violence Calls
  • 6. Understand How to Use a Domestic Violence Protocol
  • 7. Understand Domestic Violence Call‐handling Techniques