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9-1-1 Instructor Certification Courses

• Basic 9-1-1 National Certification
• EMD National Certification
• Fire Communications National Certification
• CTO National Certification

9-1-1 Instructor Certification Courses

• Basic 9-1-1 Instructor National Certification
• EMD Instructor National Certification
• Fire Communications Instructor National Certification
• CTO Instructor National Certification

9-1-1 Continuing Education Courses

• Crimes in Progress Calls
• Domestic Violence Calls
• Suicide Calls
• Bomb Threat Calls
• HAZMAT Calls
• Liability and Legal Issues in 9-1-1
• Stress Management in 9‐1‐1
• TDD Calls

9-1-1 Manager Professional Development Courses

• Developing a 9-1-1 Policies and Procedures Manual
• Developing a 9-1-1 Quality Assurance Program
• EMD Program Implementation

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