National Emergency Communications Institute
Public Safety Training and Consulting Since 1987
Since 1987, NECI has provided the 9-1-1 profession with courses for training and certification of 9-1-1 employees at all levels. NECI provides basic 9-1-1 certification, advanced certification, continuing education, and instructor certification. For a more in-depth review of each individual course, click on the courses tab at the top of the page.
NECI has an unparallelled commitment to it's customers. We feel that every customer is unique because of different circumstances like size, location, local or state guidelines that we will take into account, to make sure we deliver the best solution possible for the customer. We believe in empowering PSAPs to do their own training in house to save them valuable resources like time and money. We work with the PSAP's NECI trained instructors to make sure they have their resources they need to train their employees, on an ongoing basis.
All of our training and 9-1-1 products are reasonably priced with guaranteed satisfaction. Here are just a few of the training and products we offer:
9-1-1 Manager Training courses including 9-1-1 Manager Professional Development Course, Developing a 9-1-1 Policies and Procedures Manual, Developing a 9-1-1 Quality Assurance Program, EMD Program Implementation.
9-1-1 Instructor Training in Basic 9-1-1 Communications, EMD Certification, and Fire Safety Communications.
Customized 9-1-1 state training for PSAPs with Individual State requirements that might differ from the existing NECI training.
Continuing Education courses like Crimes in Progress calls, Domestic Violence calls, Suicide calls, Bomb Threat calls, HAZMAT calls, Liability and Legal issues in 9-1-1, Stress Management in 9-1-1, and TDD calls.